What does the end of support for Workflow Rules and Process Builder mean?

From the end of 2025, Salesforce will stop supporting Workflow Rules and Process Builder. While these tools will continue to function for the time being, they will no longer receive further updates. This could eventually lead to issues, especially when new Salesforce functionalities are introduced that are no longer compatible with these older automation solutions.

To ensure that your processes are future-proof, Salesforce advises transitioning to Flow Builder, the latest and most powerful tool for automating business processes within the platform. Flow Builder offers a range of capabilities that the older tools do not, such as more complex logic, conditional branching, and advanced user interaction. By transitioning now, you give your organization ample time to thoroughly test and make the transition smoothly.

Why transition to Flow Builder?

Flow Builder offers more capabilities than Workflow Rules and Process Builder, allowing you to make your processes even more efficient. Some benefits of Flow Builder include:

• More complex logic: Flow Builder allows you to create multi-step processes with conditional branching, giving you greater control over business process automation.
• Advanced data manipulation: With Flow Builder, you can perform more complex data transformations, such as creating, updating, and deleting records, which was not possible with Workflow Rules and Process Builder.
• Better debugging and testing capabilities: Flow Builder provides built-in tools to test processes and debug issues, helping you to identify and resolve errors more quickly.
• Seamless integration with APIs: Flow Builder easily integrates with external systems and APIs, enabling you to extend your automations and connect with other tools.

These improvements ensure that you can optimize and expand your processes with more advanced functionalities, without being dependent on older technologies.

How can PossibilIT assist with the transition?

Migrating to Flow Builder requires careful planning and execution. PossibilIT is here to help you at every step of this process. We support you in the following ways:

1. Evaluation of your current processes: We start with a thorough evaluation of the Workflow Rules and Process Builder processes currently in use within your organization. This enables us to determine which processes need to be migrated and which logic we need to adjust for Flow Builder.
2. Migration and rebuilding of workflows: Once we have identified the processes, we assist you in rebuilding them in Flow Builder. This includes adjusting criteria, logic, and actions to meet the new capabilities of Flow Builder.
3. Testing and validation: After migrating the workflows, we will test the new processes in various scenarios together. This helps to identify any issues early on and ensures that everything continues to operate smoothly.
4. Training and support: We provide training for your team to ensure they are familiar with Flow Builder and understand the differences between the old and new processes. This allows them to independently work with the new automation capabilities.